๐ŸŽ‰ Try the Iron Bison CRM free for 60 days โ€” no credit card needed. Start your trial โ†’
FAQ

Questions? We've got answers.

Everything you might want to know about our CRM, custom builds, billing and data. Can't find it? Ask us directly.

General

What does Iron Bison AI do?

We build CRMs and other business software. You can use our ready-made Standard CRM, or have us build a custom CRM shaped around exactly how your business works. We also teach our process in an online course.

Who is Iron Bison AI for?

Small and growing businesses that have outgrown spreadsheets and sticky notes. Contractors, home services, real estate, clinics, agencies, distributors and plenty more. If you sell, follow up and deliver, a CRM can help. We're a US-based company, and our software is hosted in the United States.

Standard CRM & free trial

How does the free trial work?

Sign up on our trial page and you get the full Standard CRM free for 60 days. No credit card is needed to start. Every feature is included, and you can invite your team.

What happens when the trial ends?

We'll remind you before it ends. If you add a card, you continue at $19 per user per month. If you don't, your account pauses with your data saved, and you can add a card later to pick up where you left off.

Can I import my existing leads?

Yes. Upload an Excel (.xlsx) or CSV file and the CRM matches the columns for you. Your trial also comes with sample leads so you can explore before importing.

Can I cancel anytime?

Yes, there's no contract. When you cancel, you keep access until the end of the month you've already paid for.

Custom builds

How much does a custom CRM cost?

Every project is quoted individually after a free consultation, because every business needs something different. You'll get a fixed price before any work starts.

What's the difference between Built & Owned and Subscription?

With Built & Owned, you pay a one-time build fee (financing available) and own the software. You can add a fixed-rate monthly support plan. With Subscription, you pay a lower upfront fee plus a fixed monthly cost that includes hosting, updates and support, with the option to buy it out later. Compare the options.

Can you move our data from spreadsheets or another system?

Yes. Data migration is part of every custom build. We've imported messy, color-coded spreadsheets, including the colors and hyperlinks, so nothing gets lost.

Can it connect to the tools we already use?

Usually, yes. Email, calendars, accounting tools, website forms and most services with an API can be connected. We'll confirm what's possible during discovery.

Payments & billing

How are payments processed?

Card payments are processed by QuickBooks Payments (by Intuit). Your card details are sent directly to them and turned into a secure token. We never see or store your full card number.

Which cards do you accept?

Visa, Mastercard, American Express and Discover.

Can I get an invoice or receipt?

You'll get an emailed receipt for every payment. Custom build clients are invoiced according to their signed agreement. If you need an invoice in a specific format for your records, just ask.

Data & security

Who owns my data?

You do. We don't sell it, and we only use it to run your account and support you. See our Privacy Policy for details.

Can I export my data?

Anytime. Export your leads to CSV from inside the CRM, during your trial or after. No fees, no hoops.

How do you keep my account secure?

Passwords are hashed (never stored in plain text), connections are encrypted, and the system is hosted in the US. Card numbers are handled by QuickBooks Payments and never stored on our servers.

Still have a question?

Send us a message and we'll reply within one business day.

Contact us โ†’

Prefer to talk?

Book a free call for a demo or a custom build consultation.

Book a call โ†’

Learn more

Practical guides on CRMs, follow-ups and growing your sales process.

Read the blog โ†’

The best answer is trying it

60 days free. No credit card. Bring your own leads.